Solar and Battery
Installation Timeframes

Our commitment is to deliver a safe, compliant and high-quality installation for every customer. While installation timeframes may vary by region, our team works closely with accredited local installers to progress your project and keep you informed throughout the process.

Frequently Asked Questions

Installation Capacity by Region

These are indicative installation timeframes based on current installer capacity and may vary based on site complexity, distributor approvals, product availability and evolving demand.

What to expect during your installation

Once you proceed, your job is allocated to an accredited local installer. Our team works closely with them to secure the earliest practical installation date and keeps you informed throughout the process.

Here’s what you can expect:


Your project is allocated to a vetted installer in your area who meets our accreditation and quality standards.

Local accredited installers


Our team works with the installer to secure the earliest available installation date based on current capacity.

Coordinated scheduling


Your installer will schedule directly with you and you’ll receive confirmation once your installation date is locked in.

Clear communication


We’ll send reminders as your installation approaches and stay in contact until your pre-installation check and installation are confirmed.

Ongoing support


Deposit & Refund Transparency

We believe customers should have clear and fair options when proceeding with their installation. If installation timing does not meet your needs, we will refund your deposit, less any reasonable costs already incurred, in accordance with our Terms & Conditions.

For full details, please refer to our Customer Sale and Installation Agreement Terms and Conditions

Have questions about your installation?

If you have any questions about installation timelines or scheduling, our team is here to help. You can contact us directly or send us a message using the form below.